Services we Offer

Buffett Contact Center is a customer contact support company specializing in customized solutions for your marketing, sales, and support challenges. Our extensive service offerings provide a full spectrum of abilities to save your time and money, in addition to driving extra revenue without distracting you from what you do best within your own organization. We have the ability to manage millions of your calls, e-mails, facsimiles, live online inbound & outbound chat messages per hour while maintaining your records within a Customer Relationship Management-CRM database.

We utilize our knowledge and expertise of offshore outsourcing and project management to provide you with the highest quality customer contact support solution. You can rely on our leadership team's extensive operational management knowledge to help you quickly maximize the overall effectiveness, benefits, and financial rewards of outsourcing with Buffett Contact Center.

We will consult with you every step and phase of the entire outsourcing cycle. We will partner with you to completely understand, analyze, and create a feasibility evaluation of exactly what you are looking to accomplish with your project. We will develop a custom and concrete outsourcing strategy that will support the ongoing management and conduct during the entire life of your project (s).

Philosophy of our Services

Essential and fundamental formality used when talking to our clients:

• Listen carefully to our client demonstrating active techniques of attention
  Follow up, compromise, professional, and friendly calls with each client
  We communicate with a proactive and positive attitude with each client
  We only answer to the information requested by our client
  We always keep a fresh disposition and remain calm and respectful even with difficult clients
  We communicate with your clients in an ethical and honest way
  We control the time average of each call
• We reach and exceed all the goals and objectives of our client